Ruche Review & Giveaway *CLOSED*

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Ruche sent me the Under the Aztec Sun dress back in May and of course I instantly fell in love with the color & the print. This coral/orangey color is perhaps one of my favorites at the moment. Plus, I think it’s one of those fashionable colors that my pale skin tone can handle.

(outfit details here)

It’s a short dress, which is perfect for pairing with leggings (or alone, if you dare). I don’t own or wear many smocked tube tops, so I found myself adjusting quite often to keep the top in place. Maybe this is only a struggle for the small-chested? I really have no idea.

(outfit details here)

After wearing it one time, the smocking started coming undone. Huge let down, no? I emailed Ruche letting them know what happened & this was their response: “If customers ever receive defective merchandise, we encourage them to e-mail us and we’ll help them out. We always issue a prepaid return label (so they don’t have to pay for return shipping) and either replace the item or issue a complete refund.”

That’s so great to know. Often times online shopping can be a big quality gamble & I love that Ruche stands by their clothing. The smocking issue seems like a complete fluke to me as all of the Ruche clothing I’ve received or purchased has been top-notch. That said, I opted to keep the dress & fix it myself. I decided I wanted to trim down the smocking & wear it as a skirt, so it’d be no big deal to fix the smocking while doing so.

(outfit details here)

I went back & forth on whether or not I should sew a legit waistband onto it, but ultimately I like the option of still being able to wear it as a tube dress/top if my heart so desires.

This is the complete opposite from the time when I bought a orange swimsuit online that ended up being completely see-through! YIKES. I ended up making the return, but I had to pay for shipping to return the item, plus they didn’t refund the original shipping. It wasn’t that big of a deal, but I still never shopped there again.

Bottom line is, Ruche has fantastic customer service. And customer service is king, in my humble opinion. Ruche wants to offer a lucky reader a $40 gift certificate to their shop! Here’s how to enter:

  • Visit ShopRuche.com. Be sure to check out their Dressology series: 1 dress, 6 ways.
  • Comment on THIS POST & tell me what you’d do with a gift certificate to Ruche or about a good/bad customer service experience (if it’s a bad experience, please don’t name names. Your entry will be disqualified/deleted if you do.).
  • One comment per person only.
  • Comment before 11:59pm MST Wednesday July, 20th.
  • A winner will be chosen & announced on this post on Thursday July, 21st.
  • Open to US residents.

Good luck!!

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• U P D A T E •


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    1. kathleen says:

      i would use the gift card to buy the halcyone square print dress

    2. Stephanie says:

      I would probably order the Venecia Stripes maxi dress.

    3. Leah Walker says:

      I haven’t had any horrifying experiences, not bad enough for me to even remember anyway, but I would love to have the antonelli pond colorblock dress, amala rose maxi dress, honeycomb striped maxi dress, really LOVE the buona giornata lace dress, twilight serenade tube dress/maxi skirt by Synergy, or the away on cloud nine babydoll dress. Okay, I’ll quit now. I’m sorry. I am really craving dresses this summer. It’s well over 100 in the south every day so that may be why. I was hurt badly in a wreck over 10 years ago and my leg is scarred and damaged from being trapped under the car so I’ve been too embarrassed to wear things that show my legs before. I’ve gotten older and realized I just don’t care anymore. Lol. Thanks for this chance.

      lewalk(at)hotmail(dot)com

    4. Andrea S says:

      I recently had a great customer service experience with a Dillon’s (grocery store). I was wanting to order a cake for my sister’s baby shower, but I was ordering it at the Dillon’s close to where the shower would be, not where I live. I wanted them to match the cake to my decorations. They don’t have email or access to computers, so I mailed pictures, which they never got for some reason. I called and talked to people in the bakery, customer service, and ended up talking to the manager, who gave me his personal email address so that I could email the pictures to him at home. He printed them off in color and then took them to the store the next day. The cake was perfect, and everyone was wonderful!

    5. Jenette says:

      Would love to get the lemonade stand dress!

    6. shirley carr says:

      I would buy a dress and accessories!

    7. I would buy the oceanic beryl applique dress. Thank you!!

    8. Valery says:

      Ack, I hope I come in right under the deadline. But if I had a gift certificate I would totally pick up their pink lemonade belted dress. Or some wedges. Or maybe just accessories. Sigh, what a hard imaginary decision :)

    9. jessi says:

      i love the antonelli pond colorblock dress

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